ID restoration
If your ID is blocked, we push to get it reactivated — including escalating publicly with the platform.
Welcome to GigWA
A Strong Voice for Platform-Based Workers
GigWA organizes platform workers to secure labor rights, social security, and fair treatment across India.
What the Union Does
GigWA works on many fronts to protect and empower platform workers across India.
Legal support
Help during disputes with employers and platforms, and clear guidance on your rights and procedures.
Social security access
Get connected to e-Shram, ABHA, Ayushman Card, pension schemes and insurance — and understand your UAN benefits.
Collective bargaining power
Organised across 35+ cities, negotiating together for better wages, working conditions and benefits.
Training & leadership
Skill-building through trainings and workshops, and developing worker leaders in every city.
Government & platform advocacy
We take worker issues to Ministries and platform companies, serve on committees, and push for safety standards.
Our Achievements
Raised worker issues nationally
Brought platform-worker concerns to national attention.
Nationwide survey & report
Conducted a survey; published a study shared with government, companies, and stakeholders.
Union Budget 2025 win
Provision for Ayushman Bharat (PM-JAY) benefits for e-Shram-registered platform workers.
Urban priority status
Govt of India included platform workers in priority category in urban development schemes.
Mandatory e-Shram registration
Helped implement mandatory e-Shram registration for platform workers.
Skill & rest centers
Set up skill-development and relaxation centers via Urban Livelihood Centres in pilot cities.
Ministry-level participation
Actively served on committees for social security of platform workers.
Cess discussions
Ongoing ministry talks on company contributions for pension and social security.
25-city pilot groups
Initiated worker groups across 25 cities.
₹25 lakh revolving fund
Arranged a revolving fund to support initiatives.
Zomato welfare framework
Contributed with partners to develop worker-welfare structure for Zomato.
Our Demands
GigWA puts forward clear demands to protect, recognize, and empower platform workers across India.
Worker identity & protection
Recognize app-based workers as employees/workers” under Indian labor laws and ILO standards.
Special central law
A dedicated law for platform workers covering social security, working conditions, minimum earnings, collective bargaining, grievance redressal, dispute resolution, health & safety, and fair income sharing.
Tripartite Board
Govt + worker + platform representation; collect contributions (Govt/companies/nominal worker fees) to guarantee ESI/EPF-equivalent social security (healthcare, pension, maternity, disability, insurance).
Right to organize & bargain
Ensure unionization and collective bargaining rights.
No discrimination
Strict, prompt action on discrimination or sexual harassment at work.
Share customer surcharges
A fair portion of surcharges must go to workers.
Transparent ID blocking
Stop unilateral blocking; 14-day prior notice; no AI-only decisions; fair hearing to workers.
Minimum earnings by hours
Guarantee minimum wages/earnings for hours logged, even during low order availability.
Protection from societies
Prevent harassment by RWAs/housing
Climate & safety needs
Urban plans must ensure: drinking water, AC restrooms, charging, free clean toilets (women-friendly), creche, bike repair, first aid, emergency aid, free parking.
Occupational disease coverage
Declare heat-wave illnesses occupational; include under insurance and PM-JAY.
Right to paid leave
At least 1 paid day off after every 48 working hours logged.
Stable & transparent rate cards
Stop rate cuts; set fair, durable rates reflecting living standards and inflation.
Worker voice in AI
Mandate worker-rep participation in AI-related management decisions.
Option for permanent roles
Allow pathways to permanent appointment as the platform economy evolves.
Scholarships for children
Start a special scholarship scheme for workers’ children.